TMME Q4 2014 Results were released
The results for the 4th Quarter 2014 of the Turkish Customer Satisfaction Index (TMME) were released on 10th March 2014.
The TMME Q4 2014 survey was conducted by KA Research Limited and KalDer (Turkish Society for Quality) between 9 April, 2014 and 11 December, 2014.
Samsung, Siemens, Volkswagen, Anadolu Sigorta İş Bankası and Vakıflar Bankası received the highest scores in each of their individual sectors.
The views of some 7,307 customers residing in 81 different cities spread throughout the country were sought, regarding 8 sectors covering 40 brands, categories or companies.
KA Research Limited developed TMME in cooperation with KalDer, under its exclusive license agreement with ACSI and University of Michigan. The results of TMME are published and broadcasted quarterly in the national news media.